Merchant Digital Onboarding

Services set up by acquiring partners to facilitate merchant onboarding‎

Merchant Digital Onboarding is a referral program whereby Mastercard vetted partners provide their services directly to acquiring partners such as banks, mobile network operators, payments facilitators, etc. Through these vetted partners, the Merchant Digital Onboarding Program (MDOP) offers a flexible, secure, and automated experience enabling acquiring partners to ensure that all appropriate verifications have been conducted when onboarding merchants to their systems.

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Target Audience

Merchants

Related APIs

Merchant Digital Onboarding Program

Merchant onboarding solutions are needed by acquiring partners to enroll new merchants onto their payment platforms rapidly and at scale.

The Merchant Digital Onboarding Program enables acquiring partners, including banks, MNOs, payment facilitators, PSPs, etc., to scale through digitally onboarding their merchants in a quick and efficient manner, streamlining the verification process of new businesses & enhancing the overall customer experience.

Through a seamless experience, enabling merchants can digitally register with acquiring partners directly on their platforms through API & SDK integrations, enabling KYC & KYB verification, liveness check, email & phone number verification, digital contract signature, digital document storage, and a multilingual interface.

Benefits

KYC verification

National ID verification, video, face match, email and phone number verification.

KYB verification

Verification of business documents from relevant official institutions including government bodies.

Digital signatures

Merchant contract generation, capturing merchant digital signatures as well as capturing signatures from multiple parties.

Fraud scoring & AML screening

Detection of fraudulent and illegal business activities through verification provider's check.

Components that can be outsourced to Engage partners

Acquiring partners including banks, MNOs, payment facilitators, PSPs, etc., who want to scale through digitally onboarding their merchants in a quick and efficient manner can enable digital onboarding services through one of our Mastercard Engage-qualified partners.